The Product Experience Specialist supports Meta's experiential initiatives by managing demo environments and event logistics onsite in London. This role blends hands-on execution with structured process management, ensuring seamless delivery of Meta's product experiences across internal and external activations.
Working closely with Meta's product and brand teams, you turn technical setup and operational planning into experiences that make product stories tangible for internal and external audiences.
Your Responsibilities Include:
- Coordinating, setting up and maintaining demo environments for Meta's products, ensuring all hardware and software are functional, updated and aligned with current narratives
- Planning, coordinating and delivering compelling product demonstrations across internal and external activations
- Supporting technical setup, troubleshooting and optimization to guarantee best-in-class demo performance
- Gathering insights from demos and events to inform future improvements and enhance the overall user experience
- Developing and maintaining streamlined operational workflows, documentation and tracking systems to improve efficiency and consistency
- Overseeing logistics for activations and events, including materials, setup and on-site support
- Delivering and supporting training programs for field and demo staff to ensure consistency, technical proficiency and brand alignment
- Creating easy-to-follow playbooks, guides and briefing materials for new team members and partners